Frequently Asked Questions

What is a plan manager?

A plan manager is a registered provider of financial and intermediary services for NDIS (National Disability Insurance Scheme). A plan manager will keep track of spending, handle claims with the NDIS, and pay your providers promptly leaving you to focus on the more important things in life. Plan Management does not affect your funds; it gets added to the plan (Improved Life Choices). Plan Management is your right, there is no eligibility criteria.  Plan Management gives you the most choice and control without the hassle and administrative burden of self-managing funds or the restrictions of NDIA plan management.

Can I transfer from my current plan manager to Shoalhaven Plan Management?

Yes, please contact us on 0411575036 or karen@shoalhavenplanmanagement.com.au to find out how.

Can I use non-registered providers?

Yes.  You can use non NDIS registered providers if your plan is self or plan managed.

What can be funded under my NDIS plan?

The NDIS will approve claims for what is deemed a ‘reasonable and necessary’ support. These are goods or services directly relevant to the participants disability and achieving the specific goals and objectives detailed in their current NDIS plan.

The NDIS will be unlikely to approve claims that are not deemed to be related to a participant’s disability, such as items everyone has to pay for like day to day living costs, entertainment, food, electricity and internet.   More information about reasonable and necessary supports can be found on the NDIS website. https://www.ndis.gov.au/understanding/supports-funded-ndis/reasonable-and-necessary-supports

Have more questions? Please get in touch. We’re here for you Monday to Friday Office hours: 8.30am – 4.30pm.

Shoalhaven Plan Management